Re-imagining the customer experience

 

 

The VITA Innovation Program (VIP) presents Salesforce & Amazon Web Services (AWS) Educational Presentation

This presentation will showcase how government entities can modernize, innovate, and deliver cost effective solutions while executing their missions. Attendees will learn how Virginia state and local agencies are using Salesforce and AWS to deliver smarter and faster customer service experiences. 

Event date: December 11, 2020

Time: 10:00 A.M – 12:00 P.M.

Event location:

Virtual Presentation

This event will focus on:

  • Exploring the contact center of the future, unifying phone, digital channels and CRM in real-time in one centralized console
  • Exploring use cases for leveraging AWS and Salesforce to modernize and innovate
  • Improving the citizen experience while streamlining internal processes

Important note: Please register with Google Chrome, Mozilla Firefox or Microsoft Edge for optimal performance.